2011/01/31 Daily tasks

1. Setup of new QNAP TS-559Pro+ NAS for catalog team
2. Submit 2010 PMP
3. Registration for new 5 x harddisk warranty
4. PMP review for 2010
5. Chase KR network box invoice for 2010

2011/01/28 Daily tasks

1. Oracle Sale meeting
2. HMB onsite meeting
3. IT manager update meeting

2011/01/27 Daily tasks

1. HM HungHom meeting
2. Chase NAS order.
3. Check updates on two HMB website new features.

2011/01/21 Daily tasks

1. Update F5 for new AU site,
2. Request Akamai to add new uk domain for white list referrer. But they asked me to change the configuration myself ...
3. Review NAS quotation.
4. Submit NAS purchase request to FC to approvel
5. Send the schedule for new phone system implementation.

2011/01/20 Daily tasks

1. Check and fix YS AU site DNS issue, migrate to ultradns
2. register MS office volume license and download ISO
3. Get quotation for NAS
4. Update YAE email list
5. Fix Select license issue, need to use the registered business email address to login so as to see all license information.

2011/01/19 Daily tasks

1. Afternoon , go for avaya meeting
2. create ys uk email address
3. check toll-free line forwarding number and arrange to change it for new phone system

2011/01/18 Daily tasks

1. Check Power outage issue
2. Reset VPN for JP office
3. Chase ID-Tech for demo unit and development kit
4. Update System performance table for 2011
5. Meeting with ESI for phone system setup.
6. Confirm HMB for new design layout.

2011/01/17 Daily tasks

1. Prepare and send 2010 team support quality survey.
2. Prepare new phone directory.
3. Prepare YS UK site DNS setting, F5 setting and email server setting.

2011/01/14 Daily tasks

1. Configuration of Sapido 3G mobile router.
2. Replace mouse for Jasmine
3. Reply HMB for material design demo.
4. Confirm data input form from HMB for membership transfer
5. Confirm Sale page update details.
6. Arrange meeting at next Tue for new phone system

2011/01/13 Daily tasks

1. Meeting for new Retail PO system Shipment and order matching handling.
2. Check for NAS price and model and alternative options.
3. Check 3G router model and price

2011/01/12 Daily tasks

1. Update 2011 Budget worksheet
2. Record for Pacnet, WT&T and HGC invoice
3. Fix Irene's outlook express .eml file association problem
4. Personal update meeting.
5. Check KR and JP PCs configuration and give suggestion for upgrade ...

2011/01/11 Daily tasks

AL @ AM
1. IT AMM
2. Fix KR user Receiving system issue ( update access right for rcsStdOut.txt )
3. Check HGC Metro-Net invoice ( start to pay from 23/01/2011 , first 6 free months is ended )
4. Record for PacNet invoice

2011/01/10 Daily tasks

1. Fix Peggy login issue
2. Fix Glady PC LAN problem, CPU fan is out of order and caused LAN not working. Replace with spare fan and all problems gone.
3. Update Dec system Performance data
4. Check with HMB for Adword data
5. Burn Image to DVD for Dec product and promotion for HMB

2011/01/07 Daily tasks

1. Fill WT&T IDAP line application details
2. Ask for Mcafee renewal quotation
3. Talk to ID-Tech for handheld maintenance and new demo unit
4. Start to test Oracle Linux

2011/01/06 Daily tasks

1. Check Xmail configuration file for in/out filter setting to see if there is any like CCBoss function ..
2. Site visit to see how to do the network/phone cable relocation ..
3. Send two thin ribbon roller to US store

2011/01/05 Daily tasks

1. Followup HMB website promotion update, catch Felix to update all banners at 9:00am.
Modify a image to remove message which is not the same as promotion.
Ask NL questions about HMB's comments.
Update the L01 again for newer promotion message
2. Meeting with Simple system sale for HP EVA introduction . looks not like something very new ..

2011/01/04 Daily tasks

1. Create US retail store PO customer
2. Check with HMB for adword and promotion issue
FE misssed 2nd half of the bugzilla and so they have not update the logic
Felix has forgot to update the frontpage and BB/...KB banner too ..
3. Fix JP office Java web start issue for operation pc - clear cache
4. Resign the WT&T BB lines contracts
5. Server Room Power outlet relocation in lunch
6. Send PCI DSS reports and questionnaire to H
7. Inform H for March phone system payment.

2011/01/03 Daily tasks

1. Review and process PCI DSS 2.0 reports.
2. Check with HMB side for some updates and requirements
3. Check with Inventory team for new project UAT process
4. Call sale for phone system purchase updates
5. Calculate HMB DEC production cost

2010/12/30 Daily tasks

1. Discuss and process New phone system order
2. Place order for new IDAP lines
3. Check mass email capacity
4. Apply for compensation leave
5. Send material icon demo for HMB
6. Claim Oct, Nov, Dec expense
7. Check PCI Scanning result and generate report

Last working day of 2010 ....

2010/12/29 Daily tasks

1. Check and fix network issue between office and datacenter. The H3C duplex is not correct with Auto .. need to set it manually 10 Full for correct speed.2
2. Finish the email for new phone systems and request E to approve.

2010/12/28 Daily tasks

1. Fix email problem , too many connection, too many large email
2. Check/fix backend subnet network issue, replace Cisco switch with H3C switch to fix it

2010/12/24 Daily tasks

1. Prepare for maintenance
2. Pack for 2 x switch and 3 x APC power
3. Upgrade F5 firmware
4. Relocate servers
5. Replace APC power for single power input device
6. Checking after everything is back .

Work until 23:00

2010/12/23 Daily tasks

1. Oracle Flash card demo
2. Discuss phone system proposal with P

2010/12/22 Daily tasks

1. ESI demo

2010/12/21 Daily tasks

1. YA AMM
2. HMB Onsite meeting
3. Arrange Dell to come tomorrow to fix Wang's Laptop keyboard problem at 14:00-16:00
4. IT bi-monthly meeting , ask Alex to update the team for all big project and 24 Dec maintenance.

2010/12/20 Daily tasks

1. YS AMM
2. WT&T Avaya phone system demo
3. Email list update

2010/12/17 Daily tasks

1. Go to watch Mitel phone system demo in afternoon.

2010/12/16 Daily tasks

1. Move 7 x Server from datacenter to office
2. Discuss with sale for phone system ..
3. Move seat for Aman.

2010/12/15 Daily tasks

1. Talking to different phone suppliers sale for updates of system capacity and functional features. And update quotation as needed .
2. Talk with WT&T sale for IDAP application and migration of phone line.

2010/12/14 Daily tasks

1. Review phone quotation and ask questions to sales
2. Discuss about the possible changes to quotation and update the quantity
3. Check with Jack for US Retail PO system UAT
4. Talk to Wang to HMB outsource email newsletter proposal .. and finally HMB has rejected .

2010/12/13 Daily tasks

1. Review phone system quotations.
2. Move seat for Connie
3. General full email list for HMB
4. Update F5 for testing setting .

2010/12/10 Daily tasks

1. Go to datacenter to check what sever need to move, what single power supply device needed to shutdown in 24 .
2. Prepare DV and netbook for Annual dinner

2010/12/09 Daily tasks

1. Receive some final quotation from suppliers , start to review and verify
2. Look into Mitel phone system details.
3. Clean up some table for new joiner and setup power bar

2010/12/08 Daily tasks

1. Trouble shoot Palm handheld connection issue, the problem is due to the old application's ip configuration is not clear and it somehow wakes up itself causing conflict to network ..
2. Record for WT&T and NWT invoice
3. Switch AP to 123 subnet to save DHCP IP

2010/12/07 Daily tasks

1. Talk to HM for update of their frontpage of HMB
2. Continue to talk to phone system suppliers for details
3. IT AMM
4. Prepare 24 Dec system maintenance schedule ..
5. ask associate to check their DNS server and see what result that they have for the aff.x.bz domain ..

2010/12/06 Daily tasks

1. Talk to phone system suppliers for explanation of our requirements.
2. some user support work.

2010/12/03 Daily tasks

1. Check with NS for DNS lookup issue for yxi.bz domain issue. Sometimes, it returns the CDN's CName record instead of A Record.
2. send the CS call flow to supplier for final quotation ..
3. Relocate power bar for KR team so that they won't shutdown other's power easily .
4. Finish the Phone system requirement and send to Supplier for final quotation .

2010/12/02 Daily tasks

1. Calculate HMB NOV production fee.
2. Update website performance data
3. Checking UK associate image loading problem . confirm that they cannot reach our F5 when they cannot load our image, checking with NB to see if it is possible that they have blocked the request from their side ...
4. Talk to CS to verify some questions of the call flow chart ..

2010/12/01 Daily tasks

1. Draw the CS phone call flow sample for US toll-free
2. Collect and select photo for annual dinner slide show

2010/11/30 Daily tasks

1. Burn Image DVD for HM for both processed and un-processed images from Jan 2010 to now
2. Build 腳踏 with PC packing material for some staff to test the design
3. Find security training course information for S

2010/11/29 Daily tasks

Alex 又 sick leave
1. user support for CN office to setup label printer and ftp client
2. label printer has strange behavior .. trying to update the USB driver
3. Check JP account staff pc .. let her to install program freely since there are a lot of updates on account software
4. Check Image1 FTP issue, restart service
5. Roll back firewall setting to include CS in the proxy
6. Add our image domains to web-scanning excluding list

2010/11/26 Daily tasks

1. Cut NWT Line
2. Process order for China PC x 2
3. Confirm to buy 4 in 24 out phone system for SHO
4. Check payment method for Symantec sale
5. Check office internet access speed issue.

2010/11/25 Daily tasks

1. Continue to check UK associate image local problem. They use PHP script to get and resize our image ...
2. Verify UltraDNS setting
3. Draw CS call flow chart
4. Fix JP backend java runtime issue
5. Update F5 to redirect .cn site to .hk site
6. users support as alex takes AL this afternoon to go home to repair the wash machine.

P.S. 3. cannot be finished, need to work tomorrow for that ..

2010/11/24 Daily tasks

1. Setup of UltraDNS record
2. Trouble shooting UK associates image problem with our new aff.ysi links .
Check all rules and setting . they are the same as image.ys.com and so I cannot find out any source of problem .. wait for them to provide sample pages ..

test for external link of images

2010/11/23 Daily tasks

1. YA AMM
2. HMB onsite meeting

2010/11/22 Daily tasks

1. YS AMM
2. Move small copiers for Account team
3. Relocate Keyboard drawer for AC Pauline
4. Record for WT&T month fee
5. Reject HGC DIA service
6. Reject NB upgrade offer
7. Talk to WT&T for cloud based content filter service. Wait for their line to reach us at Dec
8. IT AMM

2010/11/19 Daily tasks

1. Setup Pidgin for Cherry
2. Check associates image loading problem for new aff.xxx.bz links ..
3. Fix Pidgin MSN issue by following this link ..

http://squidsrants.blogspot.com/2010/11/pidgin-msn-and-other-protocols.html

4. Update call flow chart ..

2010/11/18 Daily tasks

1. Check for Lantronix Spider sourcing and price
2. Discuss with P , Stephen and Gladys about the deployment timeline of phone system
3. Find and test sound recording and processing software to prepare recording of voice for phone system

2010/11/17 Daily tasks

1. Suggest and draw phone system call flow chart for CS team
2. Get requirements from CS team for new phone system
3. Talk to P to pick up phone system from admin team and switch copier operation to admin team
4. Process order for ultradns and ask sale for some additional service charge
5. Setup FTP for CN office to download images from HK NAS
6. Ask and suggest CN office PABX options

2010/11/16 Daily tasks

1. Read YS retail documentation of order processing
2. Discuss with Jack for detail
3. Discuss with P for details

2010/11/15 Daily tasks

AL

2010/11/12 Daily tasks

1. Update system performance metrix
2. Check CPCnet invoice issue
3. User support as Alex is not in office
4. ASM
5. Setup VPN for Henry and check his password with NB

2010/11/11 Daily tasks

1. AMM
2. Claim Pretty cash for court booking
3. personal updates

2010/11/10 Daily tasks

1. Special secret task for J and P .....
2. Replace LCD for KR team
3. Discuss about the DIA service for Office with HGC sale
4. Meeting with Network box sale for upgrade options

2010/11/09 Daily tasks

1. Meeting with HGC sale
2. unbox 5 x PC and Monitor
3. Replace LCD for IT team

2010/11/08 Daily tasks

1. YS AU site ssl cert phone verification
2. Place order for microsoft license
3. Arrange to go to datacenter tomorrow for re-installation of server for be team

2010/11/05 Daily tasks

1. Check and test for F5. The hang up is not related to high number of active connection. Need to check it again later when we can reboot it
2. Translate a new letter image link to S3
3. Meeting with Nortel sale for phone system

2010/11/04 Daily tasks

1. Check some account issue with account team
2. finish the final production of printer roller and clean up the table
3. Update F5 for testing and deployment of new payment gateway for YS site
4. F5 high volume of active connection trouble shooting
- b conn all show
- One of deployment server heavily connect to lib site . dont' know why .. but we change to use firewall as default gateway.
- F5 may have some problem in handling NAT traffic

2010/11/03 Daily tasks

1. Build printer roller
2. Receive cipherlab 8000 ccd scanner and start to configure
3. Place order for 5 x new pc
4. apply ys.au ssl cert
5. check MetroNet price from NWT
6. Fix mail merge problem for Gladys, set outlook express to be the default mail handler to solve the problem.

2010/11/02 Daily tasks

1. Record for Akamai, NWT, Ricoh invoice
2. Check for CN office , newsletter internal link issue. Fixed by Design team to automatically transform the link to correct external link format
3. Borrow a nettop to Cheryl for using in holiday in PH
4. Order for CipherLab 8000 CCD scanner
5. Ask DELL for PC quotation for HK office and CN office
6. Summarize HMB OCT production fee
7. Install software for new YS China team staff

2010/10/29 Daily tasks

1. Create bugzilla for HM special material ball ball demo
2. Update Earthlink billing information
3. HMB onsite meeting

2010/10/28 Daily tasks

1. Replace PC for Janice
2. Mass production for printer rollers ( x 10 )
3. Build a PC for Dian 's new joiner
4. Update F5 for some new server node for ya pool

2010/10/27 Daily tasks

1. Update F5 for some associated image links after migration to linux image server
2. build label printer roller ( last few steps ), Production of 4 rollers are finished. Prepare material for another 10 rollers.
3. Reply some budget related email and ask ID-Tech for handheld questions/quotations.

2010/10/26 Daily tasks

1. YA Amm
2. Setup of wireless device from motorola to connect to wifi network for testing
3. Check NAS samba ability and find that it cannot support folder level ACL .. Samba 3.3.x or above can do so but NAS don't have it yet ...
4. Move marketing and blog folder to a bigger disk and change the access right for them

2010/10/25 Daily tasks

1. YS AMM
2. remotely support for JP office

2010/10/22 Daily tasks

1. make label printer roller
2. Update F5 cert for ys.hk testing domain of secure

2010/10/21 Daily tasks

Oracle full day seminar

2010/10/20 Daily tasks

1. Go to HM for meeting
2. Check TaoBao integration details

2010/10/19 Daily tasks

AL

2010/10/18 Daily tasks

1. Check F5 issue again. The previous restart of services finally cannot solve the problem .. Tar log to F5 support again
2. Setup testing domain for FE team to test new payment gateway

2010/10/15 Daily tasks

1. Connect two copier for warehouse
2. Go to SSP to check the label scanning problem
3. Go to buy the drawing board for fashion designer
4. Buy snack for the team ..

Linux tar usage

tar [options]

Operations:
[-]A --catenate --concatenate
[-]c --create
[-]d --diff --compare
[-]r --append
[-]t --list
[-]u --update
[-]x --extract --get
--delete

Common Options:
-C, --directory DIR
-f, --file F
-j, --bzip2
-p, --preserve-permissions
-v, --verbose
-z, --gzip

--recursion
recurse into directories


Example

To tar and zip the whole directory

tar -xcv filename.tar.gz /target/directory

To extract the tar file

tar -zxv filename.tar.gz -C /target/directory

Linux Netstat usage

功能说明：Netstat用于显示与IP、TCP、UDP和ICMP协议相关的统计数据，一般用于检验本机各端口的网络连接情况。
语　　法：netstat [-acCeFghilMnNoprstuvVwx][-A<网络类型>][--ip]
补充说明：利用netstat指令可让你得知整个Linux系统的网络情况。
参　　数：
-a或–all 显示所有连线中的Socket。
-A<网络类型>或–<网络类型> 列出该网络类型连线中的相关地址。
-c或–continuous 持续列出网络状态。
-C或–cache 显示路由器配置的快取信息。
-e或–extend 显示网络其他相关信息。
-F或–fib 显示FIB。
-g或–groups 显示多重广播功能群组组员名单。
-h或–help 在线帮助。
-i或–interfaces 显示网络界面信息表单。
-l或–listening 显示监控中的服务器的Socket。
-M或–masquerade 显示伪装的网络连线。
-n或–numeric 直接使用IP地址，而不通过域名服务器。
-N或–netlink或–symbolic 显示网络硬件外围设备的符号连接名称。
-o或–timers 显示计时器。
-p或–programs 显示正在使用Socket的程序识别码和程序名称。
-r或–route 显示Routing Table。
-s或–statistice 显示网络工作信息统计表。
-t或–tcp 显示TCP传输协议的连线状况。
-u或–udp 显示UDP传输协议的连线状况。
-v或–verbose 显示指令执行过程。
-V或–version 显示版本信息。
-w或–raw 显示RAW传输协议的连线状况。
-x或–unix 此参数的效果和指定”-A unix”参数相同。
–ip或–inet 此参数的效果和指定”-A inet”参数相同

2010/10/14 Daily tasks

1. Test Image server tomcat setting to see if they are related to the F5 active connection number
2. Fix F5 problem. One of the data class has no content which cause sync failure.

To fix save&hang problem,

bigstart restart httpd
bigstart restart tomcat4

After that everything looks ok
Next step is to lookinto the active connection issues.
3. Personal update meeting
4. Fix Evita flash issue
5. Send out form to Erina for software purchase and CN office purchase

2010/10/13 Daily tasks

1. Troubleshooting HMB email issue
2. Chase F5 for case update
3. IT ASM
4. Email Erina for license purchase approval

2010/10/11 Daily tasks

1. Update F5 for some server pool updates
2. Talk to F5 support for the non-responsive time of F5 when update setting
3. Replace PC for MKT Stephen
4. General support ( alex -> sick leave )

2010/10/08 Daily tasks

1. Handle WT&T invoice
2. Tidy up maintenance area ( 220S )
3. Talk to Warehouse team for printer arrangement
4. Setup PC for MKT team Stephen

2010/10/07 Daily tasks

1. Replace PC for Kayla, Sue, Helen, Angel, Mika, Kenny, Kay.

2010/10/06 Daily tasks

1. Troubleshooting image server slowness, disable tomcat log to improve performance
2. Replace PC for andrew

2010/10/05 Daily tasks

1. Trouble shooting proftpd slowness issue.
2. Give up and setup NFS for replacement. Wait for catalog team to change code
3. F5's sudden high active connection issues still exist ..
4. Handle DELL and Kenfil invoice
5. Replace PC for Andrew
6. IT amm
7. Translate YA newsletter for S3 storage
8. Replace PC for Mio

2010/10/04 Daily tasks

1. Switch image server for YS from Window to Linux
2. F5 rebooted again when adding new node
3. Active connection dropped after reboot. ( Corresponding to 06 Sep issues )
4. Move 2 server to data center
5. YS Blog DB connection error.. only happen to our office ip .. find that it is persist cookie issue, add irule to force connection back to primary server.

2010/09/30 Daily tasks

1. Replace PC for Jacvin
2. Calculate the number number of office license to buy
3. Ask Kenfil for Adobe license status
4. Split phone line for AC team to add one more extension
5. Redirect mbk.com.cn and mbk.cn domain back to mbk.com
6. Replace PC for Evita
7. Replace PC for Aman
8. Calculate MBK SEP charges
9. Replace PC for Jenny

2010/09/29 Daily tasks

1. Replace PC for Tiffany, Dian, Tong

2010/09/28 Daily tasks

1. Replace PC for Serena
2. Receive two new pc for fashion designer
3. Bargaining for Office license cost
4. HM onsite meeting in afternoon
5. Swap 3 LCD, ( Photograph team x 2 and AC team x 1 ) for new Fashion designer team
6. Replace PC for Grace

2010/09/27 Daily tasks

1. Replace PC for Jody
2. Replace PC for Connie
3. Record for NWT invoice
4. Meeting with Global Call Sale ( China Unicom )
5. Unpack 30 PCs ..

2010/09/24 Daily tasks

1. Go to DC to install QNAP NAS for backup testing
2. Move files for Stefan 's new PC
3. Check Webmetrics loading speed improvement reason
4. Prepare phone system comparison

2010/09/22 Daily tasks

1. Copy some folders for Cheryl 's new pc
2. Arrange YS image sync and set next weekend to take action
3. Recover lost video for Jasmine ... However, we don't see any thing on cards.
4. Place order for Adobe and Dell PCs
5. Inform AC for payment of the above order
6. Replace PC for last CS staff

2010/09/21 Daily tasks

1. Help to fix Oracle RAC problem
2. Relocate a Printer for AC team
3. Prepare a PC for Cheryl to replace
4. Test 3G network access
5. Akamai Invoice
6. Ask KH to check Adobe license
7. Check Adobe license for CN office
8. Check PC configuration for CN invoice software.
9. Replace PC for Cheryl
10. Talk to WT&T sale for July 2011 PCCW cable rental issue
11. Ask quotation from HGC for IDAP line

2010/09/20 Daily tasks

1. YA AMM
2. Discussion on License issues
3. HM Meeting

2010/09/17 Daily tasks

1. Meeting with service one sale
2. Meeting to discuss DB backup solution
3. Preparation meeting for HM
4. Checking licensing issue
5. Update HM slide

2010/09/12 Daily tasks

1. Start to replace 50 new PCs for staff.
2. Prepare HM presentation
3. Mr T's PC is done

2010/09/07-10 Daily tasks

07 => SL
08 - 10 => AL

2010/09/06 Daily tasks

1. Complete migration of image server from window to linux.
- Arrange catalog team to update their ftp target
- Arrange FE team to update their content upload tools
- Update F5 irules to handle tomcat's necessary URI modification.
- Update hosts file to point all traffic to image server domain directly for testing
2. F5 suddenly failover itselfs . Active connection is double after migration to linux image server. Checking the reason.
3. Meeting with Phone sale for call center solution.

2010/09/03 Daily tasks

1. ysstlist domain forward. Remove registrar URL forwarding and use F5 to verify the domain for forwarding.
2. Teach Jasmine to use the new Sony DV. And test some function with her .
3. Review warehouse New PC arrangement with Anthony.
4. Check FTP server storage issue. Advice a TW suppliers not to upload all their catalog and design team will try to ask them for specific product image instead of all
5. reschedule catalog down time to Sunday .

2010/09/02 Daily tasks

1. Place order for Dell and fill all necessary forms.
2. Explain DB and system infrastructure to Stephen , with further growth expectation and limitation.
3. Work on company presentation to HM ..
4. Fix YSlist web forwarding by F5 , check tomorrow and wait for DNS update to be effective.

2010/09/01 Daily tasks

1. Check for US warehouse inventory data and ask for photo.
2. Check order for 50 X PCs with Dell and get quotation from others
3. Process Dell Order for 50 x PC as we can get a good deal

2010/08/31 Daily tasks

1. Check HGC for 10Mbps BB and IDAP cost ( HGC => NO IDAP )
2. Continue to research HM website background
3. Modify Flash light power circuit for Barry
4. Upload YA newsletter images to S3
5. Calculate MBK Aug production expense
6. Meet with PacNet sale

2010/08/30 Daily tasks

1. Try to find out the equation to calculate when to add more bandwidth for datacenter
2. General support for users ( MR T, Ms P, Serena, Jasmine )
3. Order for new PC and CS5 for new designer
4. Accept new HM project assignment. Start to prepare company introduction powerpoint and information.
5. Collect HM background information.( their website is down ) ..

2010/08/27 Daily tasks

1. conclude two little things discussion with 8 points
2. clean up DV machine and give nettop to Lydia
3. Upload blu-ray newsletter images
4. Work with CN office to try to trouble-shoot their phone system problem.
5. Prepare Dell OptiPlex 330 Ghost recovery CD for US office