總網頁檢視次數

星期一, 12月 19, 2011

Window XP - disable user schedule delete action

My Computer \HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows\Task Scheduler5.0\Task Deletion 0 => can delete schedule task 1 => cannot delete schedule task

星期五, 11月 25, 2011

2011/11/25 Daily tasks

1. File bugzilla for new overlap images 2. create new phone extension for new staff 3. Check network bandwidth and talk to PacNet support 4. Discuss with HMB for upload of SS product .. seems not ok and need IT support 5. Tidy up my desk ..

星期四, 11月 24, 2011

2011/11/24 Daily tasks

1. Continue to work with Pacnet for packetloss issue, we find that there are 8% of packet loss which may be caused by unknown outage at about 20:00 to 20:20 HKT last night
2. General user support and check TaoBao store new promotion possibility
3. Record for WT&T, Akamai, HGC and NewTech Invoice

星期三, 11月 23, 2011

Alcatel Voice Mail - Voice File location

1. Login as root
2. password lx
3. go to /opt/Alcatel-Lucent/Data/automated_attendant/YA/
4. Welcome-All2.wav is the general welcome message
5. EN-SiteSelection is the second level of voice manual

AA Update
1. Login to GUI of voice mail
2. go to the AA to change it
3. or you can download the xml and edit it by xml text editor and upload it
4. after updated, you have to stop and start the service to make it effective.

Remark
1. Replace by new voice file with format a-law 8000Hz, 16 bit , mon sound
2. Change file permission to 755 after uploaded

2011/11/23 Daily tasks

1. Continue to work on finding out the reason about why some product cannot be upload to taobao .. 597/738 needs to be republished to see if the sub-details is ok to show in product or not .. 160/738 of them need to be enable and see if there is any other problem .
2. Confirm with Wing that paypay and global collect do have less error.
3. Install CC Supervisor for CS team supervisor

2011/11/22 Daily tasks

1. Upgrade to 24 Mbps , packet loss is less but still has connection time out
2. Found out that Alex do not set Vlan for different subnet after replacing a new switch which may cause the connection issue
3. roll back to use the old switch
4. Start to find out why there are so many product which cannot be uploaded to taobao
5. Create new email alias for Erina
6. Verify order with Roctec sale and wait for server delivery date
7. YS AMM

2011/11/15 Daily tasks

AL ( rest at home )

2011/11/14 Daily tasks

AL ( in hospital )

2011/11/21 Daily tasks

1. Trace Pacnet for packet loss issue
2. Launch 150 product to taobao
3. upgrade pacnet from 22 to 24Mbps
4. YA AMM
5. Receive 7 x data collector from New Tech and wait for BE team to tell how many to be installed, one of them will be shipped to US store.
6. Update phone system greeting to remove the fake order warning.

星期五, 10月 14, 2011

2011/10/14 Daily tasks

1. Update DNS for uat.co subdomain
2. Update F5 to forward to proper node
3. Upload another batch of testing SKU to UAT Catalog
4. Check server room unused pc and shutdown

2011/10/13 Daily tasks

1. IT AMM
2. Meeting with access card supplier
3. Fix some TBM product data issue, missing SKU
4. resync all product inventory number

2011/10/12 Daily tasks

1. Continue to upload the rest of product to TBM
2. F5 pre-sale meeting

2011/10/11 Daily tasks

1. Arrange meeting with Oracle ERP sale
2. Continue to solve TBM project problem with backend team
3. Update part of the measurement table for both MBK and TBM

2011/10/10 Daily tasks

1. TBM data update and followup all development issue
2. Change on the product description and add a new mapping file

星期五, 10月 07, 2011

2011/10/07 Daily tasks

1. Move some old server boxes and spare printers from admin store room to open area
2. Continue to upload the rest of 50 SKU for TBM project
3. Place test order for TBM
4. Find Invoice for Neustar SEP billing
5. Fix content team's pc network drive issue, need to remap it again
6. Help Jasmine to share the folder after replacing a new pc
7. Check YS AU site hosting DNS service renewal

星期四, 10月 06, 2011

2011/10/06 Daily tasks

1. HM TBM project data mapping

Have finished almost of them today ..

2. New Catalog UAT

2011/10/04 Daily tasks

HM TBM project data mapping

2011/10/03 Daily tasks

HM TBM project data mapping

星期三, 9月 28, 2011

2011/09/27 Daily tasks

1. Continue to map TBM project data file
2. Fix some user login issue

2011/09/26 Daily tasks

Full day manually TBM project data mapping ....

2011/09/23 Daily tasks

AL

But still have update meeting with HMB for TBM project on the morning

星期一, 9月 26, 2011

2011/09/22 Daily tasks

1. Continue to work on TBM project
2. Update Help page and customer service page for TBM project .
3. Check Dell Laptop configuration for US office and pass to Elaine to buy .

星期四, 9月 22, 2011

2011/09/21 Daily tasks

1. YW AMM
2. Continue to work on TBM project layout and help page content

星期二, 9月 20, 2011

2011/09/20 Daily tasks

1. YS AMM
2. TBM help page update
3. update some layout pages

2011/09/19 Daily tasks

1. YA AMM
2. TBM project layout update

星期五, 9月 16, 2011

2011/09/16 Daily tasks

1. Meeting with SAP for ERP system requirements
2. Check with designer for TBM layout updates
3. Check TBM category tree mapping with BE team

2011/09/15 Daily tasks

1. Discuss with BE team for TBM product upload requirements
2. Discussion with HMB for layout changes

星期四, 9月 15, 2011

2011/09/14 Daily tasks

1. Test TBM search function
2. Talk to HMB for layout changes

Sender Policy Framework ( SPF )

The idea is to let the mail server which receive 3rd parties email to check the DNS of the domain name.. Find the SPF record ( TXT record for v=spf1 ) , and verify the IP or domain of the sender to see if it is allowed to send the email for such domain or not ..


Online resource

http://www.openspf.org/

Checking Tools

1. http://www.kitterman.com/spf/validate.html
2. http://www.microsoft.com/mscorp/safety/content/technologies/senderid/wizard/default.aspx

星期三, 9月 14, 2011

2011/09/12 Daily tasks

1. Put product to be 上架 for tbm project to test
2. Take down them before end of the day
3. Talk to HMB for some testing problem .

星期五, 9月 09, 2011

2011/09/09 Daily tasks

1. Full day upload product to TB.
death ...

星期四, 9月 08, 2011

2011/09/08 Daily tasks

1. Check Phone system routing issue
2. Continue to upload product for TBM

2011/09/06 Daily tasks

1. Upload 5 x HMB product to TBM for testing
2. Review some design work of TBM with Design team
3. Revise some product detail measurement images.

2011/09/07 Daily tasks

1. Update phone system for extra warming greeting about the fake email
2. Check SPF setting for domain and test ..

星期一, 9月 05, 2011

2011/09/05 Daily tasks

1. Talk to design team for TBM project layout requirements
2. Check mapping files

2011/09/02 Daily tasks

1. Full day on HMB onsite meeting
2. Receive delivery from Kenfil for CS5.5

2011/09/01 Daily tasks

1. Continue to prepare TBM project meeting material
2. Chase Roctec for monitor replacement issue

星期四, 9月 01, 2011

2011/08/31 Daily tasks

1. Copy images from catalog system for testing product of TBM project
2. Ask Design team to update the HMB website wording
3. Wang helps to check the PO format and find that there is no difference
4. Ask EnCirca about opt-out of .xxx site and they said that it will be processed at 9 Sep since it is the end of the sunrise period
5. Ask Design team to fix the washing symbol text format issue due to IE and chrome
6. Ask Alex to roll back all F5 updates which causes some site to be down
7. Continue to work on TBM project , test order and category upload

星期二, 8月 30, 2011

2011/08/30 Daily tasks

1. Submit bugzilla for deploy new measurement and seasonal features changes
2. Upload new help page content and images
3. send demo of hmb page to HMB
4. Update MBK help page ( add extra comments )
5. Discuss with HMB for the product upload details .

星期五, 8月 26, 2011

2011/08/26 Daily tasks

1. Receive 30 new PCs from Dell
2. Record for Adobe CS 5.5 invoice and arrange cheque payment
3. Prepare demo page of new measurement help page
4. Replace LCD for staff.

2011/08/25 Daily tasks

1. Create TBM project test order
2. Send the product detail information of MBK to HMB
3. Arrange ERP solution meeting
4. Talk to Cheryl for .fr domain issues
5. Talk to KH for hand held scanner issue
6. Discuss with HMB for product information mapping issue

星期三, 8月 24, 2011

2011/08/24 Daily tasks

1. YS Wine meeting
2. Upload two testing item to TBM with full details
3. Check with Wang for test order issue, he has some account concern
4. replace a temp pc for CS
5. Ask Fanny for some TBM limitation problem ..

星期二, 8月 23, 2011

2011/08/23 Daily tasks

1. YS AMM
2. Meeting with HMB by phone for TBM project ( the whole afternoon has gone )

2011/08/22 Daily tasks

1. Generate full product list for MBK site for different AW series
2. YA AMM
3. Talk to HMB for some TBM project thing

星期一, 8月 22, 2011

2011/08/19 Daily tasks

1. Meeting with access card system company for product introduction
2. Install a new B/W printer for account team to print cheque

星期四, 8月 18, 2011

2011/08/18 Daily tasks

1. Place order for PCs and LCD
2. IT ASM
3. Follow MBK new customer birthday coupon issue
4. Study AC team ERP system requirement and arrange meeting

星期三, 8月 17, 2011

2011/08/17 Daily tasks

1. place order for CS5.5. license
2. submit application form for CS 5.5 and 30 new pc ..
3. record for Akamai, wt&t invoice
4. Ask CPCNet for PCI scanning service renewal.

星期二, 8月 16, 2011

2011/08/16 Daily tasks

1. Discuss with Jack for TBM API possibility and product upload procedures
2. Receive confirmation for Verisign about ys ca site ssl cert application .. wait for them to call me to verify
3. Start to study TBM API .. find that we can upload image and get a return of TBM cdn image links
4. Reply Erina about US store setup and separate the setup to two phase ..

2011/08/15 Daily tasks

1. Apply Pacnet BW upgrade
2. Review US store POS solution and send to Erina
3. F5 quotation update
4. Confirm CN office IPVPN setup to use same line method. Ask them to discuss about the decrease of setup fee
5. Discuss the mapping method with HMB .. it seems very difficult .
6. check the progress of product measurement update for MBK site

2011/08/12 Daily tasks

1. Prepare quotation for F5
2. Ask CA domain again for dns whois record
3. Ask Alex to prepare PCI scanning report
4. Prepare HMB TBM project
5. Look into the upload method of TBM project
6. Meeting with ESI for DMS solution introduction

星期五, 8月 12, 2011

2011/08/11 Daily tasks

1. AMM
2. Meeing with ESI for DMS solution introduction
3. continue to work on 2012 IT budget

星期四, 8月 11, 2011

2011/08/10 Daily tasks

1. Out for HMB meeting in the morning
2. Prepare TBM project questions
3. Work on the 2012 IT budget

星期三, 8月 10, 2011

2011/08/09 Daily tasks

1. IT AMM
2. 2012 IT Budget planning
3. discuss with Wang for TBM project problems ..
4. Continue to open case for ys ca domain issue .

星期一, 8月 08, 2011

2011/08/08 Daily tasks

1. Fix designer 's service console issue .. delete a registry entry in local user
2. Mark July System performance
3. Start to prepare 2012 IT budget.

星期五, 8月 05, 2011

2011/08/05 Daily tasks

1. check akamai issues, change ys.ca to .ys.ca ... forget to add . for wild card
need to deploy again
2. Check with NB to see why still have some IP being blocked. It may due to their ticket system which break our request ticket into two so that they have not taken care the first one .
3. Check ys ca image missing issue. There are no such image in server. Asked design to follow up
4. Find phone system agent log for CS

2011/08/04 Daily tasks

1. Check JP ISP issue, fiber is broken and they have reconnected it but it seems not stable. NTT will come tomorrow to check again.
2. Update Akamai configuration for ys ca site
3. Request to update Meta title for MBK site
4. Ask WT&T Metro-Net sale for fiber upgrade updates. Arrange to do so at 17 Aug
5. Ask NB again to see if they have really released all IPs .
6. Ask Admin team for Access card sample to send to supplier to see if their card reader can read it
7. Mid-year PMP review and POS system idea discussion

星期三, 8月 03, 2011

2011/08/03 Daily tasks

1. See no more DDOS, release traffic to blog in the monitor
2. Ask NB to generate a list of IP which is blocked in last few days .. and related all IP from blocking
3. Test Buffalo NAS .. it seems not reliable and easy to have problem
4. Finish PMP doc
5. Pass the last wine to boss
6. Try to update ys ca domain information but fail .. request support ticket again

2011/08/02 Daily tasks

1. Look into the chance of bring back the blog service but it is not ok ..will discuss about the EC2 service to see if it can host the Blog service
2. Prepare TBM project information
3. Go to HMB for meeting ( finish at 9:00pm )

2011/08/01 Daily tasks

1. defense against DDOS
2. prepare HMB onsite meeting and TBM project

星期五, 7月 29, 2011

2011/07/29 Daily tasks

1. Process MBK new measurement requirement, discuss and prepare demo images ..will prepare demo page next week
2. Update F5 for wrong domain redirection issue, add special HTTP header and domain host checking
3. restart PIS/Blog server's httpd and mysql
4. Restart one of CN office VPN connection
5. Try to recover Joyce email but fail .. some of her email is lost .

星期四, 7月 28, 2011

2011/07/28 Daily tasks

1. Study TBM forum and setup
2. Check YS Chinese name domain for .hk , ask HKDNR for renewal status of now.cn
3. Meeting with CPCNet sale for cloud service

星期三, 7月 27, 2011

2011/07/27 Daily tasks

Alex sick leave
1. Open account for KR new staff
2. Fix Janice Inbox issue
3. Check and fill back some missing items in budget worksheet

星期二, 7月 26, 2011

2011/07/26 Daily tasks

1. Configure F5 for YS CA
2. Update DNS for YS CA , Ask support about why cannot update the information
3. Update Phone system agent list for 2 new cs part time
4. Send 18 x measurement image to HMB for review, ask designer to add measurement line to those images
5. Import YS secure site EV cert
6. Create some email address for YS CA site and update autoreply template
7. Ask NB to open port 80 and 443 for YS CA site

星期一, 7月 25, 2011

2011/07/25 Daily tasks

1. Create bugzilla for new MBK site detail measurement features
2. Chase logo update for MBK site
3. Ask Design team to check detail measurement outline graphic
4. Ask Design team to check TB mall design possibility
5. Process Akamai invoice
6. Update register.com DNS for YS site
7. Verify DB upgrade speed improvement , general 3 to 20 times faster than before
8. Talk to BE team for possible server upgrade, they are ok to have 2 x 32GB ram ( dual quad-core cpu ) machine to replace the current machines
9. Apply for YS ca cert
10. Chase Verisign for YS cert.

星期六, 7月 23, 2011

2011/07/22 Daily tasks

1. Meeting with NT sale for POS system introduction
2. User support

2011/07/20 Daily tasks

1. Work in datacenter to test Oracle DB hardware failover

星期一, 7月 18, 2011

2011/07/18 Daily tasks

1. YA AMM
2. Fix P Lam 's pc ... replace 2 x 256 by 2x 512 and fix inbox issue
3. Application for YS global SC and wild card certificate
4. Record for WT&T and HGC invoice

星期五, 7月 15, 2011

2011/07/15 Daily tasks

1. Check and fix DC4 problem by reboot
2. Check JP and KR NB issue
3. Ask Gobalsign for quotation
4. Found out that it is not JP NTT problem. Ask NB to send a replace tonight .
5. Download HM measurement AI and let designer to see if it is ok to use ..

星期四, 7月 14, 2011

2011/07/14 Daily tasks

1. DB migration meeting, plan at 23 July 16:00
2. Process some MBK email and file bugzilla
3. Ask Kevin for advice of MBK measure images
4. Contact Pacnet for SH office line installation , give the the contact and address in chinese

星期二, 7月 12, 2011

2011/07/12 Daily tasks

B-Day .. working day
1. Fix Erina C drive space issue .. window mail don't delete old files after I move the folder location .. need to manually delete it
2. File bugzilla for HMB logo update, remove the USA below the logo

2011/07/11 Daily tasks

B-day AL

星期五, 7月 08, 2011

2011/07/08 Daily tasks

1. Fix Erina C drive full issue
2. reboot JP DC4 and install nettime for time sync

星期四, 7月 07, 2011

2011/07/07 Daily tasks

1. Fix Jacky's PC
2. Looking into POS solutions for US stores

星期三, 7月 06, 2011

2011/07/06 Daily tasks

1. Deploy MBK new promotion page and change some header links
2. Claim expense for June and May and the Shanghai trip
3. Discuss for further office expansion plan
4. Start to prepare budget for 10/F and new server room

2011/07/05 Daily tasks

1. Arrange HMB project updates
2. Check and reply some supplier emails
3. some user support fix.

2011/07/04 Daily tasks

AL

星期四, 6月 30, 2011

2011/06/30 Daily tasks

1. Check Tong's email folder and delete one of her daily report folder which is full
2. Check Ann's inbox for loss of email for last 3 months
3. Check YS AU/GB F5 irules for unknow redirection issues
4. Check YS CA domain email settup
5. Check for JP office email to supplier issue
6. Submit bugzilla for change of MBK site welcome gift item.
7. Update google analytics setting for ys ca and ys uk , for ip filtering of internal IP and our BB IPs
8. Create new share in NAS for marketing team to share large files ..

星期三, 6月 29, 2011

2011/06/29 Daily tasks

1. Check Tom's laptop again for the xp antivirus 2011 virus issue
2. Go to SSP to buy accessories
3. Discuss about HMB PO with anthony

星期二, 6月 28, 2011

2011/06/28 Daily tasks

1. Go to DC to check RAC05 for hardware , no problem found after two round of burn-in test
2. Phone conference with HMB for the Inventory updates and PO placement . They will use our ftp .and they will send me the template for our developer to see. One season comes with one format of PO
3. Teach Ethel about how to connect 3G, VPN and VNC to office pc to work in hospital
4. Personal update meeting ...

星期一, 6月 27, 2011

2011/06/27 Daily tasks

1. Meeting with Access card system company
2. ESI comes onsite to update Admin general line greeting ..asked CS to test and ok
3. Prepare laptop for Ethel to use in hospital
4. Install Download program for Wang to download image from suppliers
5. Create YS CA domain for email and update DNS, NB and email server
6. Check RAC05 hardware issue - program crash

星期五, 6月 24, 2011

2011/06/24 Daily tasks

1. Get reply from Akamai and they said that PacNet has solved the connection problem and so all servers are resumed to normal
2. Submit bugzilla for the MBK new shopping bag alert message
3. Update Admin hotline voice greeting for phone system

星期四, 6月 23, 2011

2011/06/23 Daily tasks

1. Troubleshooting for Tom's PC in US
2. HMB onside meeting

星期三, 6月 22, 2011

2011/06/22 Daily tasks

1. Change email address for sara
2. Add new crawler , bingbot and discobot , to allow crawler list in F5
3. Move phone and pc for VL team
4. Create Verisign seal for secure MBK site. FE should deploy today
5. Ask C9 to chase EnCirca order status
6. Continue to follow the Akamai issue with Pacnet and Akamai ..
7. Check Germany image access by webmetrics and don't see any problem .
8. Work on TBM project schedule , discuss with IT and design for estimated time line
and reply HMB about the concern and limitation to discuss tomorrow

星期二, 6月 21, 2011

2011/06/21 Daily tasks

1. YS AMM
2. Discuss about TBM project for HMB - frontpage design, backend integration and help page content. Draft project plan and discuss in meeting
3. Discuss JIT update for MBK site
4. Follow up some MBK site promotion updates
5. Burn May product image for MBK

星期一, 6月 20, 2011

2011/06/20 Daily tasks

1. YA AMM
2. Update F5 to take care /blog request on HTTPS
3. troubleshoot backend access problem for JP office ( and find out that it is user login issue due to wrong password )
4. Format USB to install Centos ..
5. ASK HMB for confirmation of sale page update
6. Request FE to add verisign Seal to HMB login pages
7. Deploy Meta data update for HMB pages

星期五, 6月 17, 2011

2011/06/17 Daily tasks

1. Arrange to update meta data for MBK website
2. Raise bugzilla for MBK site sale page update
3. Change login and email for a CN staff who has given us the wrong name
4. Chase NT for laser 8000 data collector delivery
5. fix printer page size issue, Ricoh suggests to reinstall printer driver in server
6. Akamai confirmed that it is their issue which cannot resolve our domain name ..they are asking their NOC to check and fix .

星期四, 6月 16, 2011

2011/06/16 Daily tasks

1. Update VPN setting for KR office to setup IP phone
2. User support
3. Check Akamai pop server issues
4. Meeting with SAP sale for ERP solution introduction .

星期三, 6月 15, 2011

2011/06/15 Daily tasks

1. Record for May system performance data
2. IT ASM
3. Reinstall Massmail 05 and 06
4. troubleshoot yahoo.cn email issue

星期二, 6月 14, 2011

2011/06/14 Daily tasks

1. Reboot DB NAS and update firmware ..
2. Discuss with HMB for Versign seal logo display on their website
3. Process application of blocking of ya/ys .xxx domain
4. Record for WT&T invoice and ask sale about the new contract start date and new IPs
5. Fix Linux Realtek lan card issue

星期一, 6月 13, 2011

2011/06/13 Daily tasks

1. Talk to HMB for SEO meta data update. File in bugzilla to ask FE team to update
2. WT&T invoice recording
3. Talk to WT&T sale again for the refund of over charge of old hunting line
4. Setup new phone line for new accountant

2011/06/10 Daily tasks

AL

星期四, 6月 09, 2011

2011/06/09 Daily tasks

1. Talk to Ufida sale for follow up meeting
2. Install window 7 to join domain for testing
3. Move some old monitor and PC to storage area

星期三, 6月 08, 2011

2011/06/08 Daily tasks

1. Install/configure new phone extension and phoneset for conference room1/room2, New IT staff, Bond, New Photograher and new marketing staff
2. Replace 3 x LCD for warehouse ..
3. IT AMM

星期二, 6月 07, 2011

2011/06/07 Daily tasks

1. Process order for handheld collector
2. Inventory record for 11 x barcode scanner and pass 3 to cheung
3. Phone meeting with SAP sale for initial idea of what we plan to do

2011/06/03 Daily tasks

1. Remote US Tom's laptop and clean virus
2. Fix catalog NAS domain login issue by reboot it
3. Check QNAP nas update firmware release notes
4. Order HKPOS scanner
5. request quotation for CipherLab 8000 laser device
6. Bargain a better price for Laser device

2011/06/02 Daily tasks

1. Tidy up cable for Private label team
2. Calculate HMB monthly production cost
3. Update cs mail list and fix their partime email issue
4. UFIDA meeting for ERP project

2011/05/30-2011/06/01 Daily tasks

AL

星期三, 5月 25, 2011

2011/05/24 Daily tasks

1. Check Hallmark cross-sell rule update
2. record for WT&T invoice
3. Confirm with Pacnet and NB that KR dedication connection is ok ..
4. Check the SH office PC order ...
5. Update NB sale for warranty service upgrade of HK2
6. Place order for CS5.5
7. Receive CS 5.5 upgrade media
8. Find F5 mtrg metric
9. Process invoice for ys hk and ys au Verisign cert

Alcatel Move Phone location

1. dial *1357
2. enter password as 0xxx
3. off hook the phone and move to new location and connect
4. dial extension to login

P.S. press down x 4 + Ok to display name and press down once to display phone ext.

Alcatel add new extension

1. Ask ESI to configuration free extension range if there is no spare extension
2. use 4760i to update username and display name and phone model
3. use voicemail admin to create voice mail account ( setup password to 1xxx )
4. connect the user phone port to phone system by black cable
5. dial the extension by phone to login
6. login voice mail by 1xxx and configure empty greeting and reset voice mail password to 0xxx

2011/05/24 Daily tasks

1. YS AMM
2. personal update meeting
3. Discuss with developers and HMB for new features possibility
4. Get quotation for CS5.5
5. Submit the purchase form to account for SH office PC x 4 + CS5 x 1
6. Email PC configuration to US
7. update F5 for testing domain irules
8. Setup subdomain record for HMB for testing
9. Order free upgrade license for CS5.5
10. Check email list number from newsletter system and database. Confirm the definition of each field
11. update some email list content for ys cn and mbk site

星期一, 5月 23, 2011

2011/05/23 Daily tasks

1. Check HMB email newsletter list problem
2. Pay Verisign cert by credit card
3. submit PC x 4 + CS5 x 1 purchase form
4. Cut a long LAN cable for Jacky
5. Record for Akamai invoice
6. Ask Neustar for credit card payment method
7. YA AMM

2011/05/20 Daily tasks

1. Install new LAN/Phone cable for private label team to move
2. setup new extension for private label team
3. Setup New EMC DB storage and configure new RAID set

2011/05/19 Daily tasks

1. Terminate office and warehouse connection x 4 ..
2. Come back to HK

星期三, 5月 18, 2011

2011/05/18 Daily tasks

1. chase all phone line extension
2. check some wall port and find that they are not workable
3. check and fix connection between office and warehouse
4. setup printer
5. label all wall phone line port number

星期二, 5月 17, 2011

2011/05/17 Daily tasks

1. Wait for SH office moving
2. Alex sick leave, help to answer email
3. help to move thing for SH office
4. Suggest to buy new switch and phone set for SH office
5. discuss SH office NAS setup

2011/05/16 Daily tasks

SH trip
Fly to SH ...

星期四, 5月 12, 2011

2011/05/12 Daily tasks

1. AMM
2. IT AMM
3. Process F5 warranty renewal
4. Find backup stock of sku label and pass to warehouse to ship to KR office
5. Start to collect chopstick for printer roller production.

星期三, 5月 11, 2011

2011/05/11 Daily tasks

1. Server room air-con out of order again. Ask Admin team to find engineer to check
2. Pacnet routing is done, ask NB to start at today 17:00
3.

星期一, 5月 09, 2011

2011/05/09 Daily tasks

1. Fix JP and HK vpn issue
2. Add new secure1 domain for ys uk for testing
3. Reboot JP dc to recover dns lookup server
4. Color print for Peggy YS TW agent training.
5. Arrange to send HMB newsletter

2011/05/06 Daily tasks

1. Check with WT&T engineer for upgrade of modem work
2. Check with PacNet and NB for testing of IP-VPN between HK and JP
3. Ask Alex to renew HMB cert
4. confirm delivery of new storage at 9 May
5. Tidy up stuff for cleaning of carpet

星期四, 5月 05, 2011

2011/05/05 Daily tasks

1. Ask ESI for phone system holiday setting
2. Add two new CS agent to phone system
3. Burn HMB photo and send to them
4. Ask New Tech for lazer model demo of data collector
5. Summarize Apr system performance
6. trouble shoot Akamai slowness issues. Find that one of their node is bad in performance and they have taken down it and reroute us to other nodes.

2011/05/04 Daily tasks

1. Build new mass email server for ys ca domain
2. install 3 x keyboard drawer for account team
3. renew NB contract for hk1, hk2 and us1
4. get cheque from account for Adobe CS5 license
5. arrange PacNet for join test tomorrow for JP-HK IP VPN

星期二, 5月 03, 2011

2011/05/03 Daily tasks

1. Remove phone system from server room
2. Install CX300 at the phone system location

2011/04/29 Daily tasks

1. Move CX300 and 3 x server back to office

星期四, 4月 28, 2011

2011/04/28 Daily tasks

1. Move seat for Account and Design
2. Relocate phone with extension
3. IT manager update meeting

星期三, 4月 27, 2011

2011/04/27 Daily tasks

1. Save reporting server due to high usage of swap
2. Discuss for US store POS, CCTV, workflow and expansion .
3. HMB onsite meeting

星期二, 4月 26, 2011

2011/04/26 Daily tasks

1. Continue to replace LCD for staff .. Ask Cheung for name list of PC to replace with LCD
2. Process LCD invoice

2011/04/21 Daily tasks

1. Replace LCD for staff
2. Prepare Phone cable for new seats

星期四, 4月 21, 2011

2011/04/20 Daily tasks

1. IT AMM
2. Bargain and process WT&T 5 x BB line renewal
3. Personal update meeting

星期二, 4月 19, 2011

2011/04/19 Daily tasks

1. YS AMM
2. Discuss with SH office for their floor plan and teach them to use tape to locate all desk location for visual
3. Report new room 3 air-con issue
4. Process contract renewal with WT&T ..
5. Order NB to change interface IP for IP-VPN service

星期一, 4月 18, 2011

2011/04/18 Daily tasks

1. Continue to draw SH office Floor plan
2. YA AMM
3. Fix Estee PC outlook express issue
4. Check US Store CCTV system, there is no export function. Send them a USB storage to see how it will backup .
5. Move Room 3 equipments and prepare power bar for new area

星期五, 4月 15, 2011

2011/04/15 Daily tasks

1. Found out the Buffalo NAS stupid problem .. it can join AD if the NAS name has "-" but it cannot get any domain information .. once I remove the "-" from it, it can read the domain users/groups information .. Asking Buffalo to see if they will fix this bug.
2. Planning for CN office new location floor plan.
3. Receive 4 x 3COM and 2 x H3C Switch from JOS
4. Install the dbora back to a case
5. Finish the last mounting of switch in server room
6. Find 8 port VPN router for US store.
7. Ask ESI to come to check phone voice mail timing issue

星期四, 4月 14, 2011

2011/04/14 Daily tasks

1. WT&T invoice checking and record
2. Phone system setting update for relocation
3. Mark HGC invoice
4. Mark Akamai invoice
5. Mark Verisign invoice

2011/04/13 Daily tasks

1. IT AMM
2. Discuss with BE team for new TB project requirements
3. Talk to sale for the progress of 9/F cabling
4. Discuss with FE team for possible DDOS reaction procedure
5. Look into buffalo NAS domain joining issue.
6. Confirm CN office bandwidth upgrade

星期二, 4月 12, 2011

2011/04/12 Daily tasks

1. Fill up some Capital Appropriation Application form for DB storage, SH office PC and HK office LCD
2. IT AMM
3. Check F5-1 with qkview

星期一, 4月 11, 2011

2011/04/11 Daily tasks

1. Discuss with WT&T sale for new BB plan
2. Talk to Oracle sale and reject their offer
3. Ask for F5 warranty renewal and order of LCD monitor
4. Move some box for VL team to store their stuff.

2011/04/08 Daily tasks

1. Get Dell LCD quotation
2. Repair IBM PC

星期五, 4月 08, 2011

2011/04/07 Daily tasks

1. Process Order for EMC storage
2. Reject Oracle sale offer
3. Signed Cabling contract
4. Monitoring cabling work schedule

星期三, 4月 06, 2011

2011/04/06 Daily tasks

1. Clean up email folder to improve speed.

星期一, 4月 04, 2011

2011/04/04 Daily tasks

1. Check with Earthlink for DNS server issue of YA
2. Check phone system time issue which affect the voice mail and call flow. Restart service to fix it
3. Check F5 SNMP setting for monitoring
4. Meeting with NWT sale for their cloud computing service.

星期二, 3月 29, 2011

2011/03/29 Daily tasks

1. Split LAN cable into 4 extension for Beauty team and move their phone
2. Meeting with new BD director for company structure
3. Check with FE team for new MBK site cross-selling rule, limit of items in list?
4. Create/setup vpn account for Angel to work at home

星期一, 3月 28, 2011

2011/03/28 Daily tasks

1. Continue to move pc for beauty team and setup phone lines
2. Fix Auditor computer issue
3. recover JP VPN issue
4. Check KR office VPN slowness
5. Receive MS software license
6. Update PMP and submit
7. Check with ID-tech for handheld device update
8. Check AC team service provider IP blocking issue..

2011/03/25 Daily tasks

1. update meeting
2. get verisign new ys uk cert
3. move computer for beauty team

星期五, 3月 25, 2011

2011/03/24 Daily tasks

1. Continue to check and fix HGC/WT&T dedicated line issues. should be the HK1 NB duplex issue with those line .. not related to any link problem in datacenter
2. Prepare two laptop for staff to visit KR fashion show
3. Prepare DV machine
4. HMB onsite meeting
5. Receiving 30 new PCs ... I can replace new PC la ..

星期三, 3月 23, 2011

2011/03/23 Daily tasks

1. Update some ys cn email address forwarding
2. Arrange lunch for WT&T link test
3. phone meeting with Internap UK engineer for introduction about the CDN service
4. confirm cabling work which will be carried out at 02 April and 09 April ..

2011/03/22 Daily tasks

1. YS AMM
2. Amazon seminar
3. Check WT&T and HGC dedicated line problem
4. Rearrange email download order for users who has large amount of email
5. Confirm with Verisign that the ys uk domain whois record has been update
6. Ask sale for 9/F cabling quotation update
7. Buy DDR3 ram and power supply for spare parts.

星期一, 3月 21, 2011

2011/03/21 Daily tasks

1. Trouble shooting catalog NAS issues
2. Trouble shooting catalog image processor machine NFS issue
3. Fixing slow email downloading problem
4. Place order for office area cabling
5. Start to apply transfer of domain name for ys uk

星期五, 3月 18, 2011

2011/03/18 Daily tasks

1. Process Auto-pay for new WT&T account of IDAP line
2. Sale meeting with Bono
3. relocation of JP team 's phone
4. Setup IP phone for part time of AC team
5. Check Datacenter power consumption balance
6. Install new phoneset for 5 extra staff

星期四, 3月 17, 2011

2011/03/17 Daily tasks

1. Meeting with Icon sale for EMC solution
2. Fix Agnes photoshop issue
3. Check with WT&T for IDAP billing details
4. Process HMB cross-sell rules update , pass to DM team for review
5. Send the full member list to HMB
6. Order for MS license

星期三, 3月 16, 2011

2011/03/15 Daily tasks

1. Meeting with HGC sale for service update
2. Continue to work with nominet for uk domain name whois record update
3. Installation of 2x 100MB BB line by WT&T
4. Replace BB modem for all WT&T line ...
5. whitelist domain for CN office

星期一, 3月 14, 2011

2011/03/14 Daily tasks

1. Remind the team for email issue due to JP earthquake
2. Confirm SAN storage requirement to ICON
3. Forwarding email to the team which is sent to backup MX
4. Block CN office game Category internet access.
5. Update whois information for ys.uk domain
6. Check all phone system box and dispose them .
7. Look into uk domain policy .. how to apply EV SSL cert ..

2011/03/11 Daily tasks

1. EMC sale meeting in the morning
2. Look into JP earthquake which affect our website traffic
3. Ask CN office to place order for new PCs

2011/03/10 Daily tasks

1. Roctec + Rocke data storage meeting
2. EMC seminar in afternoon

星期五, 3月 11, 2011

2011/03/09 Daily tasks

1. Upgrade F5 to 10.2 OS
2.

星期二, 3月 08, 2011

Alcatel OMNIPCX ENTERPRISE 350 manual

Setup IP for IP phone
1. Connect Power
2. Press i + # in step 2 for setup manual
3. Input IP address, Subnet, gateway,
4. For TFTP1, input the phone system IP.
5. Save and exit
6. After reboot, it should be working like a digital phone.

2011/03/08 Daily tasks

1. Place service call to ESI for CS voice mail issue.
To listen to voice mail of other mail box ..
1. 500
2. *
3. 1
4. 4401
5. Password
But there is no date and time for each message and so we cannot record the statistic.
2. Fix Jasmine's ICQ problem
3. Clean up all phone system box
4. IT AMM

星期一, 3月 07, 2011

2011/03/07 Daily tasks

1. Tidy up old phone set and shutdown old phone system
2. Teach boss to use new phone
3. Check with ESI about some remaining problems
4. Find Linda to arrange time to record the remaining script.
5. Check NAS access right issues
6. Prepare to buy 30 new pc and submit application form with JP pc purchase

星期五, 3月 04, 2011

2011/03/04 Daily tasks

1. recover SD card files.
2. ask cherry to migrate ys.uk domain to new register company
3. Check QNAP NAS new folder access right issue
4. Find out the QNAP issue, need to add special permission for root folder to the group before the group's people can del files inside ..

2011/03/03 Daily tasks

1. Arrange HMB site features updates and prepare meeting material
2. HMB onsite meeting , 16:00 to 20:00 ..-_-....

星期四, 3月 03, 2011

2011/03/02 Daily tasks

1. Continue to check and fix some minor phone system issues
2. Reply HMB email and fill bugzilla to take actions
3. Check with Catalog team and Fe team and design team for new HMB idea of measurement display
4. Site visit for 9/F expansion cabling quotation.

星期二, 3月 01, 2011

2011/03/01 Daily tasks

1. ESI update something causing no display on CS phone
2. Discuss warehouse price tag label printer
3. Fix some phone setting issues.
4. Teach Maggie to use the phone.

2011/02/26 Daily tasks

1. Migration to new phone system
2. IDD is not working for toll free lines
3. Call flow has some strange system message .. need to del
4. Migration process is quite smooth ..

Secret code
*1357

2011/02/28 Daily tasks

1. Come to office to check if any users have problem with new phone set
2. Ask ESI to follow up the rest of issues
3. AL ..

2011/02/25 Daily tasks

1. Continue to distribute new phone set to staff and warehouse
2. Attend basic training of new phone set

2011/02/24 Daily tasks

1. Distribute and record new phone set for staff
2. Arrange phone system training for tomorrow

星期三, 2月 23, 2011

2011/02/23 Daily tasks

1. Fix KR pc storage issue, the backend temp file has not trip down after restart .
2. CS user training for new phone system
3. record voice message to phone system directly
4. move / count all new phone set ..star to record tomorrow ..

星期二, 2月 22, 2011

2011/02/22 Daily tasks

1. Record for all phone set serial number..( fail, no time to do so )
2. Reply HMB email queries
3. Check with ESI for possible call flow arrangement
4. Check strange incoming traffic . It is caused by new catalog data feed for KR team product data and inventory data.
5. Fix voice recording issue .. u-law recording is needed and have to use mono voice recording . Need to re-record everything again .

2011/02/21 Daily tasks

1. work @ office for 19Feb morning to record all voice greeting.
2. monitoring HGC engineer installing IDAP x 2 line
3. Final cutting the voice greeting and give to ESI.
4. Email checking for operation email list
5. Check CN office CIIC email problem
6. Quotation for 9/F office decoration.

2011/02/18 Daily tasks

1. Finalize all call flow chart
2. Replace F5-2 to finish the RMA process
3. Continue to ask CA domain for whois record privacy update
4. ASM
5. Create demo account for MBK
6. Monitor HGC for fiber installation in office for 2 x 100Mbps BB line.

星期四, 2月 17, 2011

2011/02/17 Daily tasks

1. AMM
2. Delivery of new phone system and mounting on rack
3. Update meeting
4. Monitor installation of new phone system

星期三, 2月 16, 2011

2011/02/16 Daily tasks

1. Draw office main phone number call flow and send to hr for review
2. Check with WT&T for new IDAP line installation schedule. It should be ok
3. Check with ESI for setup schedule

星期二, 2月 15, 2011

2011/02/15 Daily tasks

1. Update 9/F floor plan
2. Check 9/F new area lan cable arrangement
3. Fix ys.co.uk domain whois for application of EV cert. Ask support about how to display information in whois
4. Setup RDNS for new 2M/2M line for uk domain mass email.

星期一, 2月 14, 2011

2011/02/14 Daily tasks

1. Check ys.co.uk domain verisign cert application problem
2. Fix Maggie's word issue to recover her unsaved data
3. Move dc2, cr01 and two ora server to prepare space for new phone system
4. follow up on two HMB sale page and vip list issue
5. Update 9/F floor plan

星期四, 2月 10, 2011

2011/02/11 Daily tasks

1. take the car to repair on the morning
2. reply hmb email no membership
3. Fix Dian's pc ( installed IA charger which crash all usb device )

星期三, 2月 09, 2011

2011/02/09 Daily tasks

1. Update UltraDNS TTL from 24 hours to 72 hours and see the activities effect.
2. Update Jan system performance data
3. Process IPVPN order for KR and JP office
4. Submit KR office PC purchase form
5. Start to move our un-used item from office server room to prepare space for new phone system.

星期二, 2月 08, 2011

2011/02/08 Daily tasks

1. Rescue RA4100 but fail , setup a PC for Oracle testing environement
2. IT AMM

星期一, 2月 07, 2011

2011/02/07 Daily tasks

1. Fix KR PC issue
2. Fix JP PC issue
3. Meeting for 9/F decoration
4. Fix CS team machine issue
5. Boot up FE testing machine
6. Compaq RA4100 finally is EOF ...

星期一, 1月 31, 2011

2011/01/31 Daily tasks

1. Setup of new QNAP TS-559Pro+ NAS for catalog team
2. Submit 2010 PMP
3. Registration for new 5 x harddisk warranty
4. PMP review for 2010
5. Chase KR network box invoice for 2010

星期五, 1月 28, 2011

2011/01/28 Daily tasks

1. Oracle Sale meeting
2. HMB onsite meeting
3. IT manager update meeting

2011/01/27 Daily tasks

1. HM HungHom meeting
2. Chase NAS order.
3. Check updates on two HMB website new features.

星期五, 1月 21, 2011

2011/01/21 Daily tasks

1. Update F5 for new AU site,
2. Request Akamai to add new uk domain for white list referrer. But they asked me to change the configuration myself ...
3. Review NAS quotation.
4. Submit NAS purchase request to FC to approvel
5. Send the schedule for new phone system implementation.

星期四, 1月 20, 2011

2011/01/20 Daily tasks

1. Check and fix YS AU site DNS issue, migrate to ultradns
2. register MS office volume license and download ISO
3. Get quotation for NAS
4. Update YAE email list
5. Fix Select license issue, need to use the registered business email address to login so as to see all license information.

星期三, 1月 19, 2011

2011/01/19 Daily tasks

1. Afternoon , go for avaya meeting
2. create ys uk email address
3. check toll-free line forwarding number and arrange to change it for new phone system

星期二, 1月 18, 2011

2011/01/18 Daily tasks

1. Check Power outage issue
2. Reset VPN for JP office
3. Chase ID-Tech for demo unit and development kit
4. Update System performance table for 2011
5. Meeting with ESI for phone system setup.
6. Confirm HMB for new design layout.

星期一, 1月 17, 2011

2011/01/17 Daily tasks

1. Prepare and send 2010 team support quality survey.
2. Prepare new phone directory.
3. Prepare YS UK site DNS setting, F5 setting and email server setting.

星期五, 1月 14, 2011

2011/01/14 Daily tasks

1. Configuration of Sapido 3G mobile router.
2. Replace mouse for Jasmine
3. Reply HMB for material design demo.
4. Confirm data input form from HMB for membership transfer
5. Confirm Sale page update details.
6. Arrange meeting at next Tue for new phone system

星期四, 1月 13, 2011

2011/01/13 Daily tasks

1. Meeting for new Retail PO system Shipment and order matching handling.
2. Check for NAS price and model and alternative options.
3. Check 3G router model and price

星期三, 1月 12, 2011

2011/01/12 Daily tasks

1. Update 2011 Budget worksheet
2. Record for Pacnet, WT&T and HGC invoice
3. Fix Irene's outlook express .eml file association problem
4. Personal update meeting.
5. Check KR and JP PCs configuration and give suggestion for upgrade ...

星期二, 1月 11, 2011

2011/01/11 Daily tasks

AL @ AM
1. IT AMM
2. Fix KR user Receiving system issue ( update access right for rcsStdOut.txt )
3. Check HGC Metro-Net invoice ( start to pay from 23/01/2011 , first 6 free months is ended )
4. Record for PacNet invoice

星期一, 1月 10, 2011

2011/01/10 Daily tasks

1. Fix Peggy login issue
2. Fix Glady PC LAN problem, CPU fan is out of order and caused LAN not working. Replace with spare fan and all problems gone.
3. Update Dec system Performance data
4. Check with HMB for Adword data
5. Burn Image to DVD for Dec product and promotion for HMB

星期五, 1月 07, 2011

2011/01/07 Daily tasks

1. Fill WT&T IDAP line application details
2. Ask for Mcafee renewal quotation
3. Talk to ID-Tech for handheld maintenance and new demo unit
4. Start to test Oracle Linux

星期四, 1月 06, 2011

2011/01/06 Daily tasks

1. Check Xmail configuration file for in/out filter setting to see if there is any like CCBoss function ..
2. Site visit to see how to do the network/phone cable relocation ..
3. Send two thin ribbon roller to US store

星期三, 1月 05, 2011

2011/01/05 Daily tasks

1. Followup HMB website promotion update, catch Felix to update all banners at 9:00am.
Modify a image to remove message which is not the same as promotion.
Ask NL questions about HMB's comments.
Update the L01 again for newer promotion message
2. Meeting with Simple system sale for HP EVA introduction . looks not like something very new ..

星期二, 1月 04, 2011

2011/01/04 Daily tasks

1. Create US retail store PO customer
2. Check with HMB for adword and promotion issue
FE misssed 2nd half of the bugzilla and so they have not update the logic
Felix has forgot to update the frontpage and BB/...KB banner too ..
3. Fix JP office Java web start issue for operation pc - clear cache
4. Resign the WT&T BB lines contracts
5. Server Room Power outlet relocation in lunch
6. Send PCI DSS reports and questionnaire to H
7. Inform H for March phone system payment.

星期一, 1月 03, 2011

2011/01/03 Daily tasks

1. Review and process PCI DSS 2.0 reports.
2. Check with HMB side for some updates and requirements
3. Check with Inventory team for new project UAT process
4. Call sale for phone system purchase updates
5. Calculate HMB DEC production cost